Today, many businesses are unfortunately facing multiple critical events every day: IT outages, severe weather events, unexpected costs, disruptions to operations, active shooters, to name a few. Moreover, with the rise of these events, preventing them may be difficult, but instituting a company-wide approach to critical event management (CEM) can reduce their impact while helping organizations fulfil the spirit of their duty of care.
Furthermore, understanding the growth and prevalence of critical event risk, it is no longer an option for CHROs, HRs and CPOs to reactively address these risks. Now it’s time for leading HRs to embrace a new, unified approach to CEM (Critical Event Management) to anticipate, manage and curb the future impact to the business.
Why HR Leaders Must Take an Important Role in CEM for their Business
Today CEM systems are setting new standards for companies that use them
for detection and response.
Despite the fact that a poor response can cause injury, death and
Company property damage. Most companies are still failing to make effective use of their CEM operation
A unified approach to CEM may have more benefits than any other improved ability to protect employees in crisis.
Do you know? More than half of these companies witness enhanced critical event reporting, improved response/communication workflows, and better-defined roles and responsibilities of the personnel involved in CEM — all of which lead to a more productive organization overall and a recovery time from disruptive and/or traumatic events has also become leser than before.
However, the benefits don’t end, following are the advantages an organization reap when taking a unified approach.
- Lower cost of critical event planning and response
- Less burdensome legal and compliance process
- Better defined process for identifying and responding
- to critical events
- Reduced reliance on specialized skills
- Improved ability to locate/communicate with employees
- Fewer response systems to track separately
Build a Organizational Resilience through a Unified CEM Strategy
Organizational resilience is the ability of an organization to withstand the widespread damage of critical events.
Furthermore, to build organizational resilience nowadays numerous organizations are increasingly taking a unified approach.
Organizations that are resilient combine internal resources, technology, and services to detect, manage, and minimize the effects of emergencies.
Using a unified CEM, businesses can unleash organizational resilience
strategy — a productive , automated, distributed, and collaborative
process for monitoring critical events. The use of an automated solution reduces errors and provides a cost-efficient response to crises.
Below are the benefits an organization leverage when following a unified CEM strategy:
- Employee safety
- Employee productivity
- Employee engagement
- Brand and reputation
- Company revenue
- Executive protection
- Operational efficiency
- Supply chain and partner ecosystem stability
- Strategy, investments and expansion
- Intellectual property and competition differentiation
Unified CEM Strategy
According to a recent survey of critical event management and operations personnel, a unified approach to CEM has had a moderate to high impact on their organizations across a range of parameters. They are as follows:
78%- Customer safety
75%- Brand and reputation
74%- Employee Safety
71%- Executive protection/VIP safety
From this, you can understand that combining experience, insight, and intelligence from across the organization ensures that CEM is not only important for HR, CRO, and CSO, it becomes an imperative for the entire organization.
Critical Event Management (CEM) Should Be Vital Part of Comprehensive Employee Protection and Retention Strategy
As CPOs and HR leaders, understanding, anticipating, and minimizing the harm resulting from critical events has become a priority.
The concept of critical event management (CEM) has now become a new HR imperative, requiring organizations to develop a technology-enhanced and unified approach for training and preparing their employees for responding quickly to critical events or disasters. Moreover, using CEM, businesses are able to minimize risks to employee safety and disruptions to their operations.
Although critical events may not be avoidable, an organization’s enterprise leaders, CPOs, HR leaders can prepare their employees for crisis situations to respond quickly, calmly, and clearly.
Are you Prepared for a Critical Event?
If you are unsure how effectively your organization would respond to critical events that threaten worker safety and business operations, get in touch with Zapoj. An AI-powered unified critical event management platform that minimizes business disruptions and increases team productivity at same time.
If you want to know more about Zapoj CEM or deploy it into your products, schedule a call to initiate a demo today!