One of the most intriguing aspects of live casino dealers in the evolution of technology in relation to player choice. With technological advancements, players have more choices than ever before, including online, mobile and virtual games. Additionally, live online casino dealers today are empowered with new tools to provide their customers with seamless transactions.
History of Live Dealer Casinos
Live dealer casinos are becoming more popular as they seek to merge with the culture of gambling. The history of live online casinos is a complicated one, but it began with a chance event in 2014, which would have never been possible without the advancements in technology.
In 2014, Las Vegas based Match.com created their first virtual reality game known as “Matchroom.” To compete with successful apps such as “SlotsMillion” and “Slotomania,” Matchroom reinvented the wheel by utilizing their proprietary software. “Matchroom” was a mobile game that enabled users to win real money within the game by playing games such as live Roulette, Poker and Blackjack online.
In 2015, a player known as “BlondeBB” discovered this “matching game.” This player became so interested in changing the online gaming environment that he decided to create a campaign to introduce “Matchroom.” The campaign consisted of a petition titled “Bring Back Live Dealer Gaming,” which created social media awareness for both opposing sides of the issue.
Types of Live Dealers
Today, there are many types of live casino dealers, including:
1. Full-time
Live dealer casinos rely solely on live dealers to provide the experience to players. Full-time casino dealers do not make any money other than their income from their paychecks at work, but they must know the industry to participate in a live table game. Even though there is not much competition for full-time casinos, being a full-time casino dealer can be pretty lucrative with high salaries and benefits such as health insurance.
2. Part-time
Part-time casinos combine live dealers with classically designed casino games. These dealers work regular shifts at casinos such as tables or the floor; however, they don’t have the knowledge and experience in the industry to become full-time dealers.
3. Freelance
The freelance option is only available for part-timers and full-timers. This is reserved for professional dealers who can work independently without any type of gambling venue. Freelance dealers are contracted to work on a freelance basis. Some of the best freelance dealers are contracted by gaming venues throughout the world.
4. Contractor
As technology continues to advance, online casinos can now broadcast games via live streaming networks from anywhere in the world. This new addition gives casinos more flexibility and enables them to hire contractors who can work remotely.
5. Virtual
Virtual dealers work by interacting with a live dealer who is physically present. This type of live dealer does not have to be a full-time casino dealer as they interact with their clients on a one-on-one basis. The difference between virtual and other live dealers is that virtual dealers do not have to pay commissions or deal with any other aspects of being a full-time online casino dealer.
6. Mobile
Mobile live dealers can be virtually any type of live dealer, in the case of virtual dealers who can access their employer’s network from anywhere in the world. Simply put, mobile dealers do not have to be physically present, allowing them to work wherever they find it most convenient. As a result, mobile live dealer casinos are growing exponentially as more and more people switch over to smartphones over tablets and laptops.
Benefits and Drawbacks to Using Live Dealers in a Casino
Live dealers are advantageous for online casinos because they allow them to create a memorable experience for their customers. Live dealers can converse with customers, take the time to look over their hands, and ultimately make every player feel comfortable while playing. On the other hand, live casino dealers cannot instantly detect mistakes during gameplay, but this is much more tolerable today than in the past.
Live dealer casinos also have more control over staff behaviors and actions when compared to table games. Furthermore, live dealer casinos can now have dealers who specialize in popular table games, which provides them with more flexibility and greater choices for customers. Customers can now play any type of table game that they enjoy and usually without waiting for tables to become available.
Additional Advantages: Live dealer casinos are typically new on the market, so they have a chance to make their own rules without getting stuck following too many regulations. Live dealers also create a more authentic experience for customers since they can display emotions and gestures. This allows customers to feel like they have a personal relationship with their dealer without actually meeting them in person.
The Argument for Bringing Live Dealer Back
The arguments for using live dealer casinos are based on the history and culture of gambling. Since the beginning of time, gambling has always attracted people together to gamble together. This is especially true with live casino dealers. Players have an opportunity to socialize and share experiences with other patrons.
The argument against bringing back live dealers was that real money gaming apps were too expensive for developers to support due to the human factor and difficulty integrating into a profitable business model. The market was also expensive with significant infrastructure costs.
Generally speaking, live dealer casinos can only be realistically provided by the land-based casino industry or by those companies that have developed their proprietary software platform to host live dealer services. The cost of creating the proprietary software is expensive and labor-intensive. The players’ experience can be compromised if the live dealer service does not provide quality information and support via technology.
The Future of Live Dealer Casinos
Live dealer casinos will continue to gain popularity as innovations are made in the technology that allows players to experience real-life casino games on their computers, phones, or gaming consoles.
Live dealers are likely to continue to play a significant role in the future of online gaming as they can build a personal relationship with their customers while providing security and trust for all of the participants. Most importantly, live dealer casinos bring in new customers who have never felt comfortable playing online casino games before. In sites that provide guides, information and lists of what they believe to be the best gambling sites, being a live dealer casino is always seen as a valuable advantage.
Online gambling is a business that continually changes with technology. The ability of casinos to be innovative will determine their future success.
Conclusion
It is important to note that live dealer casinos will continue to face many challenges as technology advances and the environment for online gambling evolves. The integration of live dealer casinos into the online casino industry has been a challenge for some companies. It will require professionals with expert knowledge to make this transition.